Help & Support
Frequently asked questions.
Straightforward answers about the resource library, downloads and how True Shape Learning works.
Is True Shape Learning an official Jehovah’s Witness website?
No. True Shape Learning is an independent educational resource service. It is not affiliated with, endorsed by, or an official service of Jehovah’s Witnesses or jw.org. Official publications, teaching and direction should always be obtained from jw.org and the congregation.
Who are the resources made for?
The site is primarily designed for UK home-educating families, with JW families in mind. Many academic resources can also be useful to other families who simply want clear, practical UK-focused learning materials.
Do all resources include a religious theme?
No. Maths should teach maths and English should teach literacy. Faith-aware material is used where it fits naturally, while ordinary academic resources remain focused on the subject being taught.
Are the resources linked to the UK curriculum?
Resources are created with UK English and common UK learning expectations in mind. They are intended as flexible home-education materials rather than a school curriculum or a guarantee that every curriculum statement is covered.
What is the difference between free and paid resources?
Free resources can be downloaded directly from the True Shape Learning resource library. Paid packs show their price clearly and use a secure checkout and digital-delivery service.
Can I share a downloaded resource with another family?
The resource file itself is for the purchasing or downloading household unless the resource says otherwise. You are very welcome to share the link to the True Shape Learning website so another family can obtain its own copy.
Can I request a resource that does not exist yet?
Yes. Resource requests are encouraged because they help shape what gets created next. Use the Contact page to describe the subject, age range or type of resource that would help.
Are ministry resources replacements for congregation direction or official material?
No. Ministry resources on True Shape Learning are optional supplementary family materials. They do not replace congregation direction, official teaching material or publications from jw.org.
What if I have a problem with a paid download?
If a file is damaged, inaccessible, duplicated in error or materially different from its description, contact True Shape Learning so the problem can be reviewed. Your statutory UK consumer rights are not limited by the website terms.